I'm in glorious Hobart, Tasmania, where I've been speaking at a conference. Following the event, I've been touring with one of my daughters who came to join me. We visited Truganini lookout, situated on a thin land bridge of Bruny Island. On one side are the crashing waves of the Southern Ocean, creating a long line of white peaks along a crescent beach stretching kilometres long. The white sands push into scrub and brush and stone upthrust against a blue sky blanketed with

One of the great frustrations in business is the "pointless presentation," retreat, or development session. Just last week, someone...